Booking NL
Adminstrative Business Partner (For independent contractos)
The core focus of this role is to provide specialist administrative and operational support to the department leadership e.g. Vice President / (Senior) Directors. You will support 2 or more People Department Leaders with calendar management, travel planning, and other administrative tasks. In addition, you will contribute to the overall functioning of the department by removing administrative friction from day-to-day planning and operations.
This role is an ideal opportunity for an enthusiastic individual with a desire to learn rapidly and make meaningful business impact. Reporting to the Lead Executive Business Partner, the role will work alongside other Administrative and/or Executive Business Partners and business stakeholders to contribute to internal process improvements, arrange business trips and itineraries, and plan meetings and events, among other tasks.
The role is expected to be able to work independently, while also being a team player who believes in proactively driving projects forward through collaboration. The role needs to be able to effectively anticipate and respond to the needs of the LT members you support. The role should be able to pick up tasks at short notice and support with the preparation of meetings, presentations or events.
Key Responsibilities
Coordinate schedules and calendars. You will prioritize time based on business needs, in collaboration with the leader you support.
Manage end-tend travel, logistics and visas, including coordinating itineraries and other general assistance as required, including expense claims.
Complete core administrative duties e.g. arranging signatures, expenses, official documents, handling correspondence.
Communicate directly with the department LT, their direct reports, and other key stakeholders (internal and external to Booking.com). You will be a key point of contact (and knowledge) for questions about departmental activities / happenings
Manage incoming correspondence and responses to requests, invitations or other on behalf of the Leadership Team member(s) you support
Organize departmental leadership team events, offsites, or similar
Coordinate and arrange meetings including gathering and communicating agendas and preparation materials where necessary, reserving and setting up all meeting rooms, and connecting any digital conference connections.
Understand the business content and decisions needed during meetings. As well as effectively track and follow up on decisions, outcomes and action items.
Contribute to operational improvements of the team, processes and services offered to the Department Leadership team.
Support with other tasks as may be required.
Communication Stakeholder
Departmental LT
Stakeholders/Reports of Departmental LT
Administrative/Executive Business Partners
Vendors
Communication Type
Cooperation - information - persuasion - To drive their work forward and remove administrative friction
Information - cooperation - To facilitate the operations of the department and time allocation of Departmental LT. Stakeholders will largely be internal but will also include external collaborators/administrative partners
cooperation - Coordinating across company leaders calendars
cooperation - To prepare offsites / events
Level of Education
Bachelor degree
Years of relevant Job Knowledge
Broad Job Knowledge (3 - 5 years)
Requirements of special knowledge/skills
Excellent with Google Workspace, including Google Calendar, Gmail, Google Sheets/Slides, Gemini
3 years previous relevant experience e.g. administration/ operational/ business support/executive assistant, preferably in large/multinational organization
People oriented; able to build and maintain relationships across all levels, and from diverse backgrounds.
Results-driven with an independent and proactive attitude
Highly organized with excellent planning skills. You like to take ownership and problem solve
Exhibit a strong attention to detail, ability to adapt to daily schedules and routines, and a focus on efficiency without sacrificing quality.
Excellent communication skills; fluent in English, verbal and written (second language an advantage but not required).
Comfortable with ambiguity and able to prioritize and make decisions without having all the information
Strong ethics and can handle confidential matters with discretion. You cultivate and promote the Booking.com values and culture within the department
Be an active member of the Leadership Support community
Available to offer support outside of normal business hours when needed