Agile Coach (For independent contractors)

Job Summary

Delivers and improves the Agile Hub curriculum so teams and leaders across Booking.com build the mindset, knowledge, and practical skills to work in an agile way. Leads training at team, senior manager, and executive levels alongside employee and contract Agile Coaches, sets the facilitation standard other trainers follow, and measures the impact of the training.

Key Responsibilities

• Partners with the Business Unit team and Transformation Coach to set training goals, agree which content to deliver, and prioritize improvements to materials, so training stays aligned with transformation goals.

• Owns one or more Agile Hub modules, updating content and facilitator guides based on participant feedback and assessment results, so materials stay current and consistent across trainers.

• Co-delivers training with Agile Coaches, setting the facilitation standard and tone of voice for the group, so every team gets the same learning experience regardless of trainer.

• Adapts examples, exercises, and pacing for engineering, product, and business teams within the scope, so participants can connect concepts to their own work.

• Facilitates sessions using Training from the Back of the Room principles, creating psychological safety and peer-to-peer learning, so participants practice concepts and plan how to apply them in their roles.

• Designs and runs formative checks during sessions and summative assessments after them, and reports learning outcomes and observed behavior change to the Agile Hub Lead.

• Mentors other trainers and Agile Coaches on facilitation through co-delivery, observation, and feedback, so delivery quality improves as the trainer group grows.

• Coordinates with the transformation group (who own scheduling) on rooms, trainer availability, attendance tracking, and pre- and post-training communications, so participants arrive knowing what to expect.

Education: Bachelor’s degree required (Master’s degree preferred).

Experience: Broad Job Knowledge (8–12 years) in agile coaching, training, and/or facilitation. A background in Product and Engineering is highly advantageous.

Leadership Training: Proven ability to lead training sessions for diverse group sizes, including senior leadership and (S)VP/C-level executives, adapting techniques appropriately.