Billing Specialist (For independent contractors)

Please note, this is a 9-month assigment for freelancers, with 2 days per week office presence.

We are looking for a Billing Specialist.

Responsibilities :

• Effectively handle queries from stakeholders (Product Billing, Tax, Accounting, O2C, Banking) while building and maintaining an excellent relationship with each of these stakeholders

  
  

• Ensure that credit & debit note requests are issued on time, accurately and thoroughly;

  
  

• Identify process improvement opportunities

  
  

• Ensure billing accuracy by investigating and reporting errors/bugs and running controls

  
  

• Support the onboarding and implementation of new products and initiatives

  
  

• Ad hoc project support as required

  
  

• Maintain an high ticket resolution rate

  
  

• Monitoring the Billing cycle and prevent any inaccuracy

Your Skills:

• Excellent communication skills

  
  

• Stakeholder management experience

  
  

• Accurate with good attention to detail

  
  

• Demonstrates sound judgment when analyzing situations

  
  

• Able to work under pressure in a fast paced, dynamic environment

  
  

• Good knowledge of Excel

  
  

• Advanced analytical skills (Especially SQL)

  
  

• Basic knowledge of SAP

  
  

• Self-motivated with a positive approach

  
  

• Strong organizational and prioritizing skills

  
  

• Customer oriented and service driven

  
  

• Team player attitude and have an open mind

  
  

• Analytical mindset

  
  

• The ability to self-organize and operate independently

  
  

• Strong Sense of ownership and proactiveness is a must