Content & Quality Coordinator, Attractions (For independent contractors)

Please note, this is a 6-month assignment for freelancers.

At Booking.com, flawless processes ensure excellence. Technology is at our core. And innovation is everywhere. But more than that, we are the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners, and people, we make it easier for everyone to experience the world.

The Trips business unit that Attractions is part of, will bridge the Booking.com of today with the Booking of tomorrow, leading the evolution from a single-product company to a multi-product offering company with an unprecedented, personalised travel experience at the heart of its success.

Attractions is a new business dedicated to helping travellers discover and book things to do around the world, from museum tickets, to canal cruises and guided tours. To do this, we need to build a marketplace with the world’s broadest selection of bookable things to do, and effortlessly match the right activity to the right person at the right time. Our goal is to offer travellers the widest choice and the best customer experience, no matter what tour, activity, or attraction they choose.

About the role

The scaling Attractions business is looking for someone who is excited by solving unstructured problems and building the foundation on which we can increase the range of our product offering by tenfold over the next year.

The Operations team is responsible for loading new products on our platform. EThe Content & Quality Coordinator will be responsible for creating products online by processing “raw” products in the pipeline via API from the 3rd party supply on Attractions platform. You will ensure and maintain content quality by following process guidelines.

Your responsibilities

• Create new 3rd-party-supply products from the “raw” materials imported via API

  
  

• Ensure high standard content quality of the created products (taxonomy, location, rates and availability, confusing content etc)

  
  

• Evaluate product content against policy guidelines - compliance with animal policy, business guidance (instant confirmation, single-day activities..)

  
  

• Verify that the website has accurate information and content is meaningful

  
  

• Contribute in the preparation of operational planning and projects.

  
  

• Working with Product team reporting bugs and assisting in creating new tools

Your skills and experience

• Experience working with the Attractions products

  
  

• High attention to detail and accuracy in repetitive tasks0

  
  

• Ability to evaluate content critically (to ID errors, confusing content etc)

  
  

• Good judgment required to interpret and apply guidelines in setting up a product (taxonomy, location, compliance with policies etc)

  
  

• Proactive, sense of responsibility and can work independently

  
  

• Quick and resourceful, flexible

  
  

• Team player, motivated; positive attitude

  
  

• Fluent English speaker and writer; any additional language knowledge is a plus

  
  

• Affinity/experience within e-travel and/or hotel/travel industry is a plus;

What we offer

• Opportunity to be at the source of the Attractions products journey

  
  

• Exposure and input to software product development

  
  

• Opportunity to develop your Excel skills