Booking UK
Early Careers Program Experience Specialist (For temp workers)
Role purpose:
Support the day-to-day delivery of Early Careers programmes and provide a helpful, consistent experience for participants and managers. Provide the Program Lead with the administrative and operational support needed to run programme activities and key processes, including rotations, reviews, promotions and programme completion.
Key responsibilities:
Act as a first point of contact for graduates, apprentices and interns, helping them navigate day-to-day programme and workplace questions.
Support line managers with programme timelines, guidance, resources and performance tracking.
Provide administrative and operational support for key programme processes, including mid-year and end-of-year reviews, promotion cycles, rotations, graduation and roll-off.
Coordinate process logistics such as scheduling, communications, gathering information, preparing materials, tracking completion and following up on outstanding actions.
Maintain accurate trackers for rotations, training progress, performance reviews, promotion-cycle actions and compliance requirements.
Coordinate programme events and activities, including onboarding, workshops, networking sessions and graduation events.
Track apprentice study days and training activity, and coordinate operational details with external providers.
Work with the Early Careers recruitment team to support assessment centres and coordinate the handover from candidate to programme participant.
Monitor milestones and outstanding actions, and raise issues or risks with the Program Lead or Manager.
Skills and experience:
Experience coordinating programmes, events, training or people operations.
Strong organisation and attention to detail, with the ability to manage several schedules and deadlines.
Warm, approachable communication style and confidence supporting participants and managers.
Ability to handle sensitive questions with care and recognise when an issue needs escalation.
Proficiency with spreadsheets, HR systems or similar tracking tools.
What success looks like:
Participants and managers receive timely support, and programme activities and key processes run smoothly. Records are accurate, actions are followed up, and the Program Lead can rely on strong administrative and operational support.