Finance Transformation Manager (For independent contractors)

Please note, this is a 6-month assignment for freelancers, requiring a 2-3 day per week office presence

Booking.com is on a Finance transformation journey to support the delivery of the company strategy and the growth of the company. As part of this Finance transformation journey we are assessing how we can ensure that the Finance organisation is equipped to deliver its objectives in the long term. 

The Finance Transformation manager will be part of the Finance Transformation Program within Booking.com and will support functional leadership in shaping the future of their department. A successful Finance Transformation Manager will achieve this by applying experience in Finance Operating Model design and transition/implementation in a hands-on manner, specific to the needs of Booking.com, in close collaboration with a diverse group of stakeholders. Your goal is to plan, coordinate, and drive the functional Finance Transformation (implementation) roadmap, while keeping the overall roadmap & success in sight. We seek a hands-on and strong stakeholder manager who will take full ownership for the deliverables within the functional Finance transformation scope.

The Finance Transformation manager will be responsible to support and oversee the implementation of various transformational projects, including automations within finance, evolving capabilities provided with external providers, with a focus on O2C, as well as supporting in the detailed design of the O2C service delivery model.

Tasks & Responsibilities:

• Coordinate the end-to-end Finance Transformation activities /planning for the O2C workstream.

  
  

• Own the plan for the functional Finance transformation

  
  

• Prepare leadership meetings for the respective functional tower

  
  

• Track progress of the plan

  
  

• Identify and mitigate risks, manage issues

  
  

• Report to the overall Finance Transformation program management

  
  

• Identify and oversee process or technology improvements as part of the roadmap.

  
  

• Hands-on support in the detailed operating model design and build phase, e.g. through:

  
  

• Facilitate of design and planning sessions

  
  

• (Support in) documentation of detailed design

  
  

• Creation of deliverables as per the overall program plan

  
  

• Collection/interpretation of data

  
  

• Preparation of templates and detailed plans

  
  

• Stakeholder management and collaboration:

  
  

• Work together with a wide group of stakeholders, such as the Global Process Owners, Functional Finance Leads, HR, Comms and Change specialists, global FT program management

  
  

• Ensure consistency and alignment with other towers and upstream or downstream departments

Transformation PMO:

• Coordinate some of the automation initiatives and transition of current ways of working to the future state

  
  

• Coordinate between various teams in the organisation on a day to day basis.

  
  

• Prepare detailed plans for the knowledge transfer and related training sessions with key SME inputs

  
  

• Create structured implementation plan and methodologies to track against plan

  
  

• Ensure tracking of the delivery of technologies required and alignment with tech teams for the future state model (such as workflows, forms, access rights, process standardisation efforts or new ways of working based on automations implemented)

  
  

• Collaborate with HR, comms and change workstream to design and deliver the communication and change elements required

Examples of deliverables are:

• Workstream project plan and automations plans

  
  

• Detailed Service Delivery Model, Process Placement and related RACIs up to activity level for new ways of working

  
  

• Inventorisation of ‘enabling’ projects or work (e.g. grant access) that need to be delivered and clear tracking

  
  

• Change Impact Assessments

  
  

• KPI/ performance management tracking

Coordination of transformation relevant governance meetings and related stage gate deliverables such as:

• Knowledge & training sessions

  
  

• Readiness checklists and tracking

  
  

• Implementation of functional KPIs, SLAs, governance, contract setup etc

  
  

• Communication plan and messages

  
  

• Stage gate decision preparation

Requirements of special knowledge / skills:

• Successful track record of finance Op Model design and implementation projects in multinational companies

  
  

• Excellent understanding of processes and best practice in the area of O2C

  
  

• Good understanding of new/emerging technologies, in particular in O2C context

  
  

• Transition Management experience

  
  

• Knowledgeg of finance Transformation and Consulting methodologies

  
  

• 8 - 12+ years of relevant professional experience

  
  

• Master degree

Skills:

• Preferably Finance background and experience

  
  

• Positive challenger of status quo

  
  

• Hands-on, creating deliverables of high quality

  
  

• Work in a complex stakeholder environment

  
  

• Structured in the ways of working

  
  

• Hands on mentality

  
  

• Ability to drive the delivery of the project plan