Lead Compliance Officer (For independent contractors)

This position will lead and build the team which will investigate and manage complex compliance cases raised by an employee/manager. The Lead Compliance Officer will be a single point of contact to relevant (senior) stakeholders in Region HQ and EMEA, as well to the Legal department and Booking Holdings. The position will ensure close alignment of the with the HR advisory community as well as the compliance team will be needed. The position will coordinate amongst the 2 other regions (APAC and America) ensuring global alignment on process, procedures, policies and practices. With this team, we make sure to take compliance as an important requirement of the company and handle cases with high level of competence, quality and sensitivity.

Key Responsibilities

• Build and lead the (new) team of Compliance Specialists

  
  

• Ensure consistency and reporting in EMEA & HQ with (new) policies, procedures and reporting in place

  
  

• Central coordination with Legal & Compliance and alignment with other 2 regions (APAC and America’s) and cooperation

  
  

• Lead HQ & regional (most complex) compliance initiatives and investigations, managing employee grievances as escalated through the company's Ethics hotline

  
  

• Handling in-depth investigations, including witness interviews and other support for legal claims

  
  

• Driving cross-functional teams on moderate to complex HR legal and ethics program projects to make teams more efficient and create delightful experiences for our customers

  
  

• Maintain compliance with local, regional regulations concerning employment and provide support to the HR team and leadership

  
  

• Establishing process rigor and procedures that support HR legal requirements, including frequent monitoring and updating of the Employee Handbook and any other policies, forms are fully compliant

  
  

• Identifying and creating more efficiencies, scalability and consistency through the use of technology and other tools

  
  

• Navigating tensions between legal requirements and business outcomes while maintaining positive relationships

  
  

• Receiving and giving feedback and coaching as needed across boundaries and functions

  
  

• Creating dashboards and other metrics

  
  

• Sharing and tracking trends in our work to actively solve issues before they become problems

  
  

• Train HR community

  
  

• Cooperation with compliance team

Requirements of special knowledge/skills:

• Strong experience in HR Er and Dutch labor law

  
  

• Deep knowledge and experience of HR legal concepts, terminology and principles,

  
  

• Demonstrated experience working with complex data and metrics for reporting or influencing change, assessing damages or overseeing complex litigation

  
  

• Strong interpersonal skills to get meaningful answers in interviews/investigation.

  
  

• Well-developed project management skills, including preparing project plans and key achievement measurements.

  
  

• Experience in managing, coaching and developing talent/team. Strong in stakeholder management in complex global matrix set-up

• 8-12 years relevant experience