Booking NL
Payment Process Analyst (For independent contractors)
The Payment Process Analyst focuses on payments processes automation, monitoring, controlling and analysis. The role includes project management responsibilities by supporting the implementation of new products and new infrastructure to allow business growth and connected trip.
Key Responsibilities
Work on daily ongoing payments processes with critical mentality in order to make recommendations on how to eliminate manual work and make processes scalable
Develop, implement and perform control procedures timely and accurately to decrease financial risks
Prepare payments reports and analysis, including running and executing SQL queries
Identify innovative ideas to improve the customer & partner journey and increase efficiency
Communicate proactively and clearly with stakeholders on issues to indicate progress and to resolve issues
Assist in implementing new change initiatives
Liaise with external vendors and confirm that Booking.com policies and processes are being followed
Liaise with teams within Booking.com to understand business needs and Influence the internal stakeholders on product development from financial operational perspective
Educate internal teams on online payments-related inbound topics
Create and maintain comprehensive process documentation
Take part in ad-hoc projects as requested
Requirements of special knowledge/skills
Background in Finance, Economics or a related field
Proficient in both spoken and written English
Accurate with good attention to detail
Data skillset : run and execute SQL queries
Project management experience
Strong organizational and prioritizing skills. Ability to work under pressure in a fast paced, dynamic environment
Customer driven and service oriented
Strong teamwork skills
Strong interpersonal skills
Internationally focused and an awareness of different cultures