Product Manager (For temp workers)

About Us

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Why This Role Matters

The Genius Loyalty Program is central to how Booking.com rewards travellers and builds lasting relationships with them. As part of an ongoing evolution of the program, we're investing in new ways to grow traveller value and create long-term, sustainable differentiation.

This role sits within that evolution and focuses on deepening member engagement — helping travellers get the most out of the program and building lasting loyalty over time. It's a fast-moving, high-visibility environment where a hands-on Product Manager can shape a new product area and drive measurable business impact from day one.

Role Description

As a Product Manager within the Genius Loyalty Program, you own the end-to-end product for member engagement across the traveller lifecycle. You will design the experiences and touchpoints that help members realise the value of the program, and build the capabilities that turn members into loyal, long-term travellers.

You own the product strategy and direction for your area by deeply understanding traveller and business needs and by working closely with engineering, design, UX writing, research, data science, product marketing, analytics, legal, and privacy partners to deliver successful products.

Your focus is on driving member engagement and long-term loyalty, contributing to the broader goals of the Genius Loyalty Program.

Key Job Responsibilities and Duties

• Own the full product development cycle for your area — requirements gathering, prioritisation, stakeholder management as well as product delivery.

  
  

• Set the product roadmap and delivery plan for the team and lead the execution.

  
  

• Drive member engagement and long-term loyalty, designing the experiences that help members realise the value of the program.

  
  

• Own your product's performance metrics, and design and interpret experiments to make evidence-based decisions.

  
  

• Distil qualitative and quantitative insight into actionable hypotheses in partnership with research and UX.

  
  

• Partner with engineering on technical trade-offs and product quality, and present cases for product improvements and business enablement.

  
  

• Drive alignment across marketing and other business units, including technical stakeholders, up to GPM (and occasionally Director) level.

Qualifications & Skills

• 5 years of proven Product Management experience, able to lead a development team and drive delivery independently. Bachelor's degree or equivalent practical experience.

  
  

• Track record of owning a product with a well-understood value proposition and achieving meaningful, measurable business impact.

  
  

• UX and customer insight — strong user empathy, end-to-end journey mapping, and UX taste; able to partner with research and design to turn insight into direction.

• Excellent stakeholder management — cross-functional and cross-departmental, managing expectations up to GPM (occasionally Director) level.

  
  

• Product strategy and delivery — able to define a compelling ~1-year strategy grounded in data, prioritise the roadmap, and manage risks and dependencies with the team.

  
  

• Ruthlessly prioritise the deliverables in case of roadblocks, make trade-offs explicit, and manage risks and dependencies with the team.

• Data fluency and experimentation — able to define metrics, build sound hypotheses, interpret results, and apply business economics to decisions.

  
  

• Tech fluency — a credible engineering partner who bridges technical and non-technical audiences.

  
  

• Excellent communication skills, and strong analytical and problem-solving skills.

  
  

• Strong teamwork and collaboration skills are essential.