Booking NL
Program Manager (For independent contractors)
We are looking for a Planning Lead who will own and deliver Annual Planning for Marketplace — one of Europe's most complex technology departments (1,500+ people, 11 Track Groups). This is a 6-month contract covering a manager on long-term leave, with a hard September start and November submission deadline.
You will lead the end-to-end planning cycle: from kick-off through MPLT portfolio reviews to final CBO budget submission. After Annual Planning, you will lead the retrospective, update the playbook, and help redesign Quarterly Planning. You will operate daily at VP level — holding an entire department accountable to shared timelines, quality standards, and decisions.
Key Responsibilities
Annual Planning (Sep–Nov):
Own and deliver the 2027 Annual Planning cycle from kick-off to leadership sign-off and CBO submission
Lead MPLT planning sessions — design agendas, facilitate alignment, drive portfolio trade-off decisions
Manage cross-departmental dependencies as single point of accountability across 11 Track Groups
Ensure Jira is configured as source of truth for all planning artefacts
Coordinate with CBO, FP&A, and peer departments on timelines, requirements, and submissions
Retro & Quarterly Planning (Dec–Feb):
Lead the Annual Planning retrospective and update the playbook for future cycles
Support the redesign of Quarterly Planning — connecting it seamlessly to Annual Planning
Leave behind playbooks, templates, and governance frameworks that outlast the engagement
Qualifications & Skills
8+ years in programme management, strategic planning, or operational leadership in Product & Tech
End-to-end ownership of large-scale planning or transformation (200+ people) — designed and delivered, not just contributed
Programme governance: designing governance for complex, multi-stakeholder programmes with clear accountability and decision rights
VP/Director-level stakeholder management in a matrix environment — can hold senior leaders accountable
Structured executive communication: can run a leadership session and distill complexity into decisions
Delivery under time pressure with hard deadlines, competing stakeholders, and ambiguity
Cross-functional coordination across 5+ teams — can break stalemates and force decisions
Tooling at governance level (Jira or equivalent): configuration, dashboards, quality standards
Preferred
Booking.com experience (former employee or contractor)
Business Operations or Strategy & Operations background
OKR frameworks, portfolio management, or investment prioritisation experience
Management consulting or business transformation background