Project and Program Management (For independent contractors)

We are looking for a TaxIT process manager to support one of the Booking.com Large Horizontal initiatives. Under this initiative we are rolling out our new Tax Engine into new jurisdictions. The process manager is responsible for designing and documenting changes to existing and new processes and supporting the Senior Program Leader in effective execution of the program. Understanding where processes need to be improved, having discussions with key stakeholders, documenting new processes will be an essential part of the assignment. The process manager role partners with the various teams within the program to support, and proactively work with them, to facilitate the work occurring between them . The central process manager supports the teams in identifying and managing the relevant dependencies in order to minimize the risks and the challenges.

Lead independently: High complexity (strategic/ critical priority) end-to-end (E2E) project. Drive vision for initiative/program towards clear business objectives, scope, requirements & success criteria. Create clear process documentation and improvement plans together with involved teams and departments. Regular tracking and reporting status and progress of all work. Enable teams & leaders to make quality decisions and support in prioritization exercises. Productively interact with and manage senior stakeholders.

With limited supervision, identify opportunities to improve the impact & experience for our customers (internal or external), partners and our business, translating this into a business cases.

Collaborate with a cross-functional team to identify & build action plans to improve the impact & experience for our customers, our business and our people (creating win-win).
Work in partnership with BUs, Corporate & Business Functions leadership to ensure resources are allocated to the right work, within headcount and P&L budget.
Lead best practice behaviors within their Department on Project Management methodology and behaviors
Strategic planning & Business Operations: Supports the budget and planning yearly cycle.

Bachelor degree