Booking NL
Senior Billing Process Analyst (For contingent workers)
Job Summary:
The Senior Billing Process Analyst is part of a finance operations team and within that team responsible to identify, design and drive operational process & process innovations. This requires taking end to end ownership, working with different departments & stakeholders and gaining commitment from people to support the process.
The role focuses on identifying, analyzing, designing and driving process improvements and automation and project management by supporting the implementation of new products and new infrastructure to enable business growth and support key company priorities. The role requires a deep understanding of Billing in order to assist in identifying where process improvements can be implemented. Responsible for executing key projects within a field of expertise.
Key Responsibilities:
Work on daily ongoing billing processes with a critical mentality
Develop, implement and perform control procedures in a timely and accurate manner to decrease financial risk
Identify improvements to enhance partner/stakeholder experience and increase efficiency
Communicate proactively and clearly with stakeholders on issues to indicate progress and to resolve issues
Implement new change initiatives
Liaise with teams within Booking.com to understand business needs as they relate to billing processes
Take part in ad-hoc projects as requested
Educate internal teams on billing related topics
Set and monitor team KPI’s in collaboration with the Billing Manager
Be the subject matter expert for the Billing processes and engines, with focus on Tax invoicing processes
Requirements of special knowledge/skills:
5+ year experience in specialist area
Bachelor degree in Finance, Economics or related field
Experience in process management or project management
Agile and entrepreneur mindset, motivated individual
Ownership and drive of continuous process improvements with focus on automation and scale
Data driven, possesses a strong analytical sense
Technical proficiency with datasets/programs (e.g. ability to use/modify SQL/BDX queries, etc.) and systems (e.g. SAP, tooling, etc.)
Mapping process flows and identify improvement opportunities
Ability to work independently under pressure in a fast paced, dynamic environment
Strong networking and ability to influence others
Organizational change management skills
Excellent teamwork skills
Proficient in both spoken and written English
The payrate for independent contractors is 25 - 69 EUR/hr