Booking NL
Senior Project Manager (For independent contractors)
The Senior Project Manager is responsible for the governance and project management of initiatives of the Fintech department.
The Senior Project Manager role is partnering with the various teams to support, and proactively work with them, to facilitate the work occurring between them and the business units and centralized functions they support.
They help the teams to scope and plan the projects by helping to document the project goal, KPIs, roadmap and main deliverables.
The Senior Project Managers ensure that the projects are managed in a consistent manner, whilst working with the business units & central functions within Booking.com to build engagement and where needed governance over decisions needed for work to be signed off.
In some cases, the role requires dealing with external vendors and managing external stakeholders.
The Senior Project Manager also helps the different teams to mitigate the project risks and dependencies to make sure there is progress towards the project's milestones.
First and foremost, the Senior Project Manager ensures the team's roadmaps/plans focus on agreed business priorities, dependencies and strategies – designed based on data and business needs, and deliver against the shared objectives & goals.
Key Job Responsibilities and Duties
Apply structured methodology to and lead project activities as part of a larger multi year program
Define clear project scopes, objectives, key performance indicators, and stakeholder roles, securing buy-in from all relevant parties prior to project initiation.
Create detailed project delivery plans, proactively identifying dependencies, resource needs, risks, and mitigation strategies.
Proactively identify and manage project risks, anticipating and quickly adjusting to unforeseen challenges, shifting priorities, or unexpected regulatory shifts.
Oversee and manage multiple, interdependent project tracks and deliverables simultaneously, ensuring alignment with strategic business goals and compliance deadlines.
Serve as the primary point of contact between various of Booking.com’s Fintech teams, technology, finance and business stakeholders, tailoring communications to suit executive, technical, and operational audiences.
Set and manage expectations through clear, regular communication - using status reports, dashboards, and executive briefings to keep all stakeholders informed of progress, challenges, and changes.
Navigate highly matrixed stakeholder environments with diplomacy and confidence, bringing together cross-functional teams to deliver successful outcomes.
Collaborate closely with engineering and product teams to translate complex financial & payment process requirements into clear, actionable technical solutions and robust implementation plans.
Qualifications & Skills
Minimum Bachelor's degree, with a proven track record (5-8 years) managing and delivering large, multi-disciplinary projects - ideally with global or multi-regional reach - in bespoke technology and ERP-driven organisations.
Advanced knowledge and demonstrated delivery excellence in at least two project management frameworks (Agile/Scrum, Waterfall, or hybrid models).
Comfortable working in a technical project environment
Past experience working in a Fintech environment, including payments processing / operations (credit card / other) preferred
Exceptional analytical, problem-solving, and critical thinking skills - with a track record of identifying risks proactively and implementing creative mitigation strategies.
Outstanding interpersonal and communication skills, equally effective when presenting to director level executives or collaborating with technical team members.
Project management certification strongly preferred (PMP, PRINCE2, Agile Certified Practitioner, or equivalent).
Flexible and adaptable; able to work in ambiguous situations and under pressure
With limited supervision, ability to use quantitative and qualitative data to drive decision making