Booking NL
Senior Project Manager (For independent contractors)
The Senior Project Manager is responsible for the governance and project management of initiatives within the FinTech department.
The Senior Project Manager role partners with the various teams across multiple Departments (such as Customer Service and Finance) to support, and proactively work with them, to facilitate the work occurring between them and the business units and centralized functions they support.
They help the teams to scope and plan the projects by helping to document the project goal, KPIs, roadmap and main deliverables.
The Senior Project Managers ensure that the projects are managed in a consistent manner, whilst working with the business units & central functions within Booking.com to build engagement and where needed governance over decisions needed for work to be signed off. In some cases, the role requires dealing with external vendors and managing external stakeholders.
The Senior Project Manager also helps the different teams to mitigate the project risks and dependencies to make sure there is progress towards the project's milestones.
First and foremost, the Senior Project Manager ensures the team's roadmaps/plans focus on agreed business priorities, dependencies and strategies – designed based on data and business needs, and deliver against the shared objectives & goals.
Key Responsibilities
(Where applicable) Manage and develop a small team of Project Managers in Amsterdam according to Booking.com's leadership principles
Apply structured methodology to and lead project/change management activities
Own the successful delivery of the end-to-end project lifecycle
Lead independently low / medium complexity projects with global impact (cross-functional) driving them through execution, analysis, recommendation and implementation
Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
Engage and influence stakeholders at all levels inside and if required outside of the organization: work collaboratively with business unit partners and corporate support teams to drive enterprise strategy execution and partner on segment or functional strategy projects
Communicate project insights and recommendations across all stakeholders
With limited supervision, identify, define and scope the opportunities
Drive the Project scoping and Planning by helping to document the project goal, KPIs, roadmap and main deliverables
Track and report progress; Create clear planning documents together with involved departments
Ensure a project closing and correct handover to Business as usual
Ability to work and productively interact with different stakeholders up to Director level
Requirements of special knowledge/skills
Solid familiarity with project/change management approaches, tools and phases of the project lifecycle
Ability to lead multiple low /medium complexity projects or portfolio of projects
A solid understanding of how people go through the change curve and the change process
Ability to establish and maintain strong relationships (both within a team and with wider stakeholders)
Ability to work effectively and influence up to Director level
Effectively communicate in small/medium groups; Strong influencer in 1:1 and small groups
Flexible and adaptable; able to work in ambiguous situations and under pressure
Organized with a natural inclination for planning strategy and tactics
With limited supervision, ability to use quantitative and qualitative data to drive decision making
Strategic thinking, able to contribute to long term vision
Strong Problem solving and root cause identification skills
Basic business acumen and understanding of organizational issues and challenges
Experience with large-scale organizational change efforts is an advantage
Knowledge of similar industries and/or business projects is an advantage.
PMP or Agile Project Management or equivalent certification is preferred.