UX Writer (For independent contractors)

Please note, this is a 6-month assignment for freelancers.

The pay rate is 50-95 EUR/hour.

UX Writers create and safeguard an informed, unified voice that people recognize and trust. Their skills range from short-form copy and persuasion to SEO writing and transcription. They may write copy for chatbots, product features, or email marketing campaigns. UX Writers are user-focuses and use user research and other forms of data to identify patterns and trends, develop strategies and iterate on learnings in order to contribute to product goals. As the voice of the product, UX Writers own the end-to-end journey of their words, from the creation of the copy to its translation and performance, including all of the relevant processes in between. They work together with various stakeholders: Developers, Designers, Product Managers and Researchers. This is necessary in order to meet and exceed our very high and continuously Developing UX Standards.

Key Responsibilities

• Takes end-to-end ownership of the life cycle of copy and translations and owns the quality and relevance of proposed copy solutions, keeping the user journey, needs and behaviors in mind

  
  

• Writes copy that considers potential translation issues whether relating to technical construct, grammatical structure or cultural sensitivities. Identifies and positively impacts key metrics that align to goals determined by product owners or other stakeholders.

  
  

• Writes with the holistic user journey in mind. Understands the product flow, and where copy appears, in order to deliver the right message at the right time.

  
  

• Use data and key metrics to measure the impact of various copy efforts and transform those insights into measurable ideas.

  
  

• Can independently use relevant copy tooling and available editorial guidelines, Tone of Voice and craft guardrails in copy creation.

  
  

• Follows through to ensure task completion, quality execution, and the resolution of all copy requests and experiments.

  
  

• Collaborates with a team of fellow UX writers to ensure customer-facing or B2B copy is consistent across all platforms.

Requirements of special knowledge/skills

• Great writing skills and some experience in writing copy for all devices and platforms

  
  

• Strong interpersonal skills

  
  

• Strong work ethic; self-directed and resourceful

  
  

• Technicality. Able to quickly learn new tooling and is able to interpret data

  
  

• Solution oriented and result driven

  
  

• Proactive, flexible and capable of working independently as well as working in a team

  
  

• Good communication (e.g. public speaking) and analytical skills

  
  

• Ability to multi-task & flexible attitude

  
  

• Strong commercial skills