Change and Implementation Manager (For independent contractors)

As the Change and Implementation Manager, you will be responsible for defining the Change and Implementation strategy for Tech Standards and supporting the Jira Rollout across Booking.com.

Responsibilities:

• Develop and update the Global Tech Standards + Jira Strategy continuously.

  
  

• Set clear direction and objectives for the team and steer towards achieving these goals.

  
  

• Serve as an advisor to change leaders to help them achieve business strategy and priorities.

  
  

• Lead the coordination of change efforts across the team, ensuring alignment with the vision.

  
  

• Liaise with senior stakeholders to support business planning and advise on change fatigue.

  
  

• Drive awareness and adoption of effective change management principles and practices.

  
  

• Work closely with Tech Standards WoW to define and drive effective collaboration and alignment between teams.

  
  

• Work across silos to ensure change timing, understanding, and management of contentions.

  
  

• Build consensus around best practices in change management.

  
  

• Continuously drive initiatives to improve the implementation processes.

Specific to Jira Rollout:

• Support the rollout of Jira as a single project management tool to increase productivity, ease collaboration, and reduce complexity and cost.

  
  

• Ensure centralized reporting across Booking.com by facilitating consistent use of Jira.

  
  

• Collaborate with departments to gather business requirements and tailor the rollout plan.

  
  

• Facilitate the decommissioning of other project management tools.

  
  

• Provide training and support on Jira utilization and best practices.

  
  

• Align responsibilities for configuring and maintaining Jira with product and technical teams.

  
  

• Ensure effective communication and stakeholder engagement throughout the rollout process.

Required Skills:

• Strong leadership, coaching, and team development skills.

  
  

• Excellent organizational and influencing skills.

  
  

• Ability to work across diverse teams and manage multiple priorities.

  
  

• Proficiency in change management principles and practices.

  
  

• Familiarity with Jira and agile methodologies.

  
  

• Experience in managing large-scale change and implementation projects.

This role requires a proactive and dynamic individual capable of driving significant change and ensuring the successful implementation of Tech Standards and the Jira Rollout at Booking.com.