Booking NL
Finance Business Analyst (For independent contractors)
Booking.com is on a Finance transformation journey to support the delivery of the company strategy and the growth of the company. As part of this Finance transformation journey we are assessing how we can ensure that the Finance organisation is equipped to deliver its objectives in the long term.
We are looking for a driven and detail-oriented Process / Business Analyst to support process improvement and transformation initiatives within our Finance Operations teams, initillay focusing on P2P (Procure-to-Pay), O2C (Order-to-Cash), and R2R (Record-to-Report), FP&A finance towers. This role will provide an exciting opportunity to assist in process mapping, support RPA/AI implementation, and manage project coordination within a finance transformation environment, under the guidance of senior team members.
As part of this role, you will work closely with internal finance teams and technical experts to facilitate & document outputs, coordinate workshops, gather business requirements, and help optimize key financial processes. This position will allow you to gain hands-on exposure to core finance functions while developing skills in business analysis and process automation.
Tasks & Responsibilities:
Daily activities include (but not limited to):
BPM (Business Process Management):
Assist in AS-IS process mapping for P2P, O2C, and R2R workflows to document current processes and identify inefficiencies.
Facilitate workshops with stakeholders to gather process insights, discuss pain points, and validate process flows.
Support the identification of process gaps and help propose areas for optimization under guidance.
Contribute to creating TO-BE process models once the as-is state has been thoroughly assessed.
Business Analysis for RPA/AI Initiatives:
Assist in creating Process Definition Documents (PDD) and Functional Requirement (FRQ) documentation to support the RPA team.
Manage the Discovery phase by gathering and documenting business and technical requirements for automation use cases.
Support the RPA team during solution design, testing, and deployment phases, ensuring the alignment of technical solutions with business needs.
Coordinate project management calls to track progress, address roadblocks, and ensure that key deliverables are met.
Transformation PMO/PM
Help maintain project schedules, capture and track projects status & milestones in project related tooling such as Jira.
Monitor action items to ensure timely execution of projects.
Assist in status reporting, documenting meeting minutes
Creating presentations for internal stakeholders.
Support project management calls, facilitating updates, resolving issues
Coordinating across teams to ensure alignment.
Required knowledge:
Experience in business/process analysis or transformation roles within finance or related industries.
Hands-on experience with process mapping, including AS-IS process documentation and identifying opportunities for improvement.
Exposure to P2P, O2C, or R2R, FP&A finance processes, either through academic projects or prior roles.
Familiarity with supporting RPA/AI initiatives by creating PDD (Process Definition Documents) and FRQ (Functional Requirement) documentation.
Experience assisting with workshops, gathering business requirements, and facilitating discussions with stakeholders to drive process improvement.
Master degree
Minimum 3-5 years of experience
Knowledge of process mapping, BPMN, and business analysis techniques
Familiarity with RPA/AI solutions and supporting documentation (e.g., PDD, FRQ) is a plus.
Required skills:
Strong communication and facilitation skills, especially in workshop environments.
Proficiency in Excel, PowerPoint, and business process mapping tools like Visio.
Familiarity with JIRA, Confluence, or similar tools for project tracking is a plus.
Ability to support multiple tasks, prioritize effectively, and work well under guidance in a collaborative environment.
Keen interest in finance transformation, process improvement, and automation.