Booking NL
Senior Travel Specialist (For independent contractors)
—This is a 6-month contract. The pay rate for this position is 30 - 54 EUR per hour—
The Senior Travel Specialist coordinates and processes the daily travel activities with customer focus, accuracy and in a timely manner within the Travel team
Tasks and responsibilities:
• Identify process and procedural improvements and take the lead to implement changes and best practices
• Book flights, trains, rental cards, ground transportation and accommodation when needed
• Handle visa applications when required
• Investigate and communicate the most time and cost efficient way of travel based on your expertise and the preferences of the (internal) customer
• Ensure all travel arrangements are completed in alignment with the Company’s Travel Policy
• Organise accommodation for colleagues traveling to Amsterdam from the 130+ offices worldwide
• Monitor the maintenance of the database with passenger information including passports, seating preferences, frequent flyer etc.
• Coordinate invoices for flights, hotels etc. and provide them to the Finance department in a timely manner
• Monitor and coordinate group travel for specific Booking.com events as required
• Ownership and point of contact for LT travel arrangements
• Ownership and point of contact for LT travel arrangements
• Be the main point of contact for escalations from stakeholders
• Support the Travel Specialists with their daily tasks and ensure that the standard processes are adhered to and are documented in accordance with the compliance standards and guidelines
Requirements:
Bachelor degree or qualified education in tourism
Experience working in a travel agency or at a corporate travel desk is required
Knowledge of at least one of the GDS (Amadeus)
Experience with Concur Travel is a must
Experience handling of a high volume of travel requests and a proven track record of handling big groups or projects
Strong computer skills, including a good working knowledge of Word and Excel
Highly proficient in both spoken and written English
3-5 year of relevant experience