Senior Workspace Specialist (For contingent workers)

Role Description:

The goal of the Senior Workspace Specialist Events & Soft Services is to manage the flawless and timely execution of all tasks that relate to the Real Estate and Workspace Services purpose, specifically relating to business partnering, community building and Supplier steering. Building a positive employee experience for HQ, Amsterdam and Manchester, is a key goal of this role. This role will foster an environment where employees feel valued and recognized for the part they play in the Booking.com story.

As a Senior Workspace Specialist Events & Soft Services you work on all topics within the areas of Events, and Soft Services and you are part of the Workspace Specialist Team HQ.

Key Job Responsibilities and Duties:

• Ensure all Workspace Services processes are regularly reviewed, updated, and compliant with regulations and organizational needs.

  
  
  

• Oversee operational supplier management, ensuring contracted services are delivered as agreed and addressing any performance issues through proper channels.

  
  
  

• Act as a subject matter expert and provide operational support across REWS-led projects, including implementing project outcomes and managing smaller initiatives.

  
  
  

• Drive demand and stakeholder management by using data insights and employee feedback to deliver continuous improvements in employee experience and business continuity. Collaborate with stakeholders, Community and Events teams, and local committees to plan, coordinate, and support inclusive social events and community-building activities within budget.

  
  
  

• Coordinate with security and ERO teams to maintain up-to-date safety processes and ensure effective emergency response organization and preparedness.

  
  
  

• Lead effective communication with HQ stakeholders, manage escalations, promote wellbeing and sustainability initiatives, and share relevant industry trends to build a positive and informed workspace culture.

  
  
  

• The responsibilities of this role require a strong on-site presence. Therefore, the Senior Workspace Specialist is expected to work from the office at least four days per week.

Qualifications & Skills:

• Previous experience in events, soft services and vendor management is required

  
  
  

• Effective communication skills, including clear, transparent information sharing with stakeholders.

  
  
  

• Strong stakeholder management and relationship-building abilities, fostering collaborative partnerships and understanding stakeholder expectations and feedback.

  
  
  

• Proven event planning and delivery experience, organizing inclusive community activities both in-person and virtually to connect employees and enhance workplace culture.

  
  
  

• Expertise in change management, supporting stakeholders through change with effective communication and targeted support. Flexibility and adaptability to navigate changing work environments and stakeholder needs, including remote and hybrid arrangements.

  
  
  

• Demonstrated empathy and commitment to inclusivity, ensuring a sense of belonging for remote and on-site employees across diverse groups

  
  
  

• Solid analytical, problem-solving, and project management skills—using data to inform decision-making, improve employee experience initiatives, and drive continuous improvement.

  
  

• Dutch speaker

(The payrate for independent contractors is 25-75 EUR/hr)