Travel & Expense Specialist (For independent contractors)

Please note, this is a 6 month assignment for freelancers.

Payrate is 35-65 EUR/hour.

We are seeking a Travel & Expense (T&E) Specialist to support daily operations, drive process improvements and enhance the efficiency of our global T&E and Corporate Card programs. This role is responsible for smooth functioning of expense, card, and travel processes while supporting process optimization, automation, policy compliance, and analytics, ensuring a seamless user experience while maintaining strong financial controls.

Key Responsibilities

• Ensure daily operations are compliant with the company’s policies and compliance standards.

  
  

• Act as point of contact to provide assistance with account issues, delinquencies and monitoring of accounts, as well as communicate and coordinate with the bank on behalf of Booking.com.

  
  

• Review, reconcile, and approve corporate card transactions and expense reports.

  
  

• Resolve corporate credit card and expense-related issues.

  
  

• Research and resolve complex expense discrepancies and issues.

  
  

• Understanding of configuration of expense systems/tools, such as Concur and AppZen.

  
  

• Monitor aging credit card balances, take action on delinquencies, and implement controls.

  
  

• Provide financial analysis on credit card usage, policy compliance, and cost-saving opportunities.

  
  

• Produce a of KPI reports to drive value and process automation.

  
  

• Ensure all expense reports are processed in compliance with the Travel and Expense Policy.

  
  

• Monitor and correct errors in the daily feed from Concur to SAP.

  
  

• Process cash advances and monitor aging.

  
  

• Handle escalated Zendesk tickets related to expense and card inquiries.

  
  

• Support T&E compliance, internal audits, and SOX controls

Requirements

• Minimum 5 years of experience in shared services, corporate finance, or a related role in large multinational companies.

  
  

• Extensive hands-on experience with Concur Expense, Travel, and Corporate Card programs (T&E, P-Card, Lodge card).

  
  

• Proven track record of process automation, policy standardization, and cost optimization in a global environment.

  
  

• Strong analytical skills with expertise in Concur reporting.

  
  

• Proficiency in Google Sheets.

  
  

• Experience with Zendesk, ServiceNow or similar ticketing systems is a plus.

  
  

• Excellent communication skills in English (written and spoken).

  
  

• Bachelor’s degree in Finance, Accounting, Business, or a related field.

  
  

• LSS (Lean Six Sigma) and Project Management Certification are a plus.

  
  

• Strong problem-solving and process improvement mindset.

  
  

• Ability to support global projects, integrations, and change management initiatives.

  
  

• Strong expertise in Concur Expense, Concur Travel, and AppZen (administration & configuration).

  
  

• Experience in managing credit card programs, expense reconciliation, and vendor partnerships.

  
  

• Knowledge of SOX compliance, SoD, risk management, and financial controls.